Restaurant Operations Manager

1 week ago

Preston, Victoria, Australia beBeeLeadership Full time $63,000 - $67,000
Restaurant Team Lead Position

A highly skilled hospitality professional is required to oversee the smooth operation of a bustling restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction and maintaining a clean, welcoming environment.

The ideal candidate will possess excellent communication and leadership skills, with the ability to motivate and engage a large team. You will also have experience in managing staff rosters, timesheets, and staffing allocations, as well as implementing training programs and company policies.

Key Responsibilities:
  • Maintain high standards of restaurant presentation, cleanliness, and maintenance.
  • Enhance guest satisfaction through proactive service delivery.
  • Optimize operating procedures to ensure seamless service.
  • Supervise opening and closing procedures.
  • Manage staff rostering, timesheets, and staffing allocations.
  • Develop and implement comprehensive training programs, company policies, and standard operating procedures.
Required Skills and Qualifications:
  • Superior customer service skills.
  • Proven experience in hospitality, particularly in high-volume operations.
  • Effective leadership and motivation of a large team.
  • Excellent presentation, communication, time management, and attention to detail.
  • Ability to maintain professionalism under pressure.
  • Flexible working arrangements, including nights and weekends.
  • Current Responsible Service of Alcohol Certificate.

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