
Security Systems Specialist
5 days ago
We are seeking a skilled IT professional to fill the position of Security Systems Specialist. This role requires expertise in managing and maintaining complex security systems, including access control and video surveillance.
Responsibilities- Troubleshoot and configure Genetec applications for video
- Troubleshoot and configure Honeywell EBI applications for access control systems and their integration with Traka locker management software
- Implement ITIL processes such as incident management, change management, and problem management
- Handle level 2 issues and troubleshooting as required
- Support application and database upgrades
- Support server migrations
- Test, program, and troubleshoot access control and digital video systems
- Provide technical support to customers and technicians on respective systems
- Conduct configuration reviews to ensure proper functionality
- Work on proof-of-concept projects for integrating solutions
- Familiarity with agile methodologies is preferred
Requirements
To be successful in this role, candidates should have:
- Expertise in Genetec and Honeywell EBI applications
- Knowledge of access control and video surveillance systems
- Experience with ITIL processes and methodologies
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
About Us
We offer a dynamic work environment and opportunities for growth and development. We value our employees' contributions and strive to create a positive and inclusive workplace culture.
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