Senior Account Executive

1 week ago

Sydney, New South Wales, Australia Hooker & Heijden Full time

About Hooker & Heijden

We are a leading privately owned Insurance Brokers and Financial Services provider in Australia, working with businesses and individuals across various sectors. Our clients choose to partner with us due to our extensive experience, expertise, knowledge, innovation, and proactive approach.

Job Summary

We are seeking an experienced Corporate/Mid-Market Account Manager to manage a significant and complex general insurance portfolio across a mix of industries. This is an excellent opportunity for someone who wants to demonstrate their account management, client engagement, and business development experience.

Key Responsibilities

  • Manage and grow a portfolio of clients
  • Advise clients across a wide range of insurance services
  • Lead client strategy and service requirements
  • Lead market engagement and strategy
  • Monitor and supervise direct reports
  • Drive business growth objectives of the organisation by development of new business and retention of existing business
  • Ensure a high level of customer service is maintained while applying the organisation's client principles, ensuring client satisfaction and retention levels
  • Maintain regulatory, compliance, and education standards

Computer Knowledge

  • Knowledge of Insight would be ideal but not essential
  • Good knowledge of Microsoft Word, Excel, Outlook, and Powerpoint
  • Ability to use Insurer Portals along with Sunrise and SVU

Skills Required

  • Confidence in handling significant volumes of work in a timely manner
  • Articulate with good communication skills
  • Excellent organisation skills
  • Business relationship management and business development
  • Technical general insurance knowledge
  • Leadership
  • Negotiation and influencing

Preferred Experience

  • 5-10 years insurance experience in general lines, preferably in a Corporate environment
  • Current experience as an Account Manager
  • Tier 1 Insurance Broking
  • Ideally completed or working toward a Diploma in Insurance Broking or interested in proceeding with such studies

Benefits

  • Package commensurate with experience
  • Flexible working arrangements are available
  • Encouragement toward Diploma in Insurance Broking, with financial support
  • Access to the Australian Institute of Management course program
  • Technical insurance training, with in-house and select market experts
  • Employee Assistance Program

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