ServiceNow Experts

6 days ago

Canberra, ACT, Australia Novabridge Full time
About Novabridge

Novabridge is a leading ServiceNow partner operating in Australia and New Zealand, delivering high-quality solutions to clients and empowering them to achieve their business goals through the power of the ServiceNow platform.

Our team has significant experience in the Australian public sector, with technologists who have led large digital transformations, ITSM, geospatial, big-data, machine-learning, and managed services projects. We have successfully designed and implemented complex systems and advised senior technology executives.

Job Overview

We are seeking ServiceNow Architects, Consultants, Developers, and Administrators to provide ServiceNow design, development, testing, deployment, and system integration for Federal Government clients based in Canberra.

Successful candidates will be able to provide evidence of their capability to design, configure, deploy, and customize ServiceNow instances and applications within ServiceNow. We work across the whole ServiceNow platform, but core skills within ITSM, ITOM, HRSD, App Dev, and Integration are highly desirable.

Responsibilities
  • Provide software configuration and customization, including custom scripting, workflow administration, report setup, data imports, integration, and third-party software integrations.
  • Lead or contribute to business analysis, design, deployment, and testing of ServiceNow solutions.
  • Lead or contribute to business development, including pre-sales consultation and prototyping.
  • Work with functional and administration teams to deliver automated workflow solutions in ServiceNow.
  • Facilitate and support the rollout of new application and enhancements in ServiceNow.
  • Integrate ServiceNow applications with 3rd party products.
  • Develop and maintain custom workflows.
  • Problem-solve during outages, errors, incidents, and defect remediation.
Requirements
  • Knowledge and experience of ServiceNow at an architectural, systems administration, and/or development level.
  • Experience in operations and/or projects using ServiceNow ITSM, ITOM, Application Development, and Integration, implementation, and customization based on ITIL (v3 and v4) best practices.
  • Ability to work with clients to synthesize requirements into implementation.
  • Integration of ServiceNow with other applications & toolsets.
  • Experience with working or developing with JavaScript – HTML5, Jelly, jQuery, and AngularJS.
  • Proven experience in full development life-cycle (requirements, design, build, test, deploy, support), especially using Agile/Scrum methodology.
  • Certified ServiceNow Administrator (Certified Application Developer a plus).
  • Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
  • Administration of ServiceNow including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalogue items.
  • Orchestration and Discovery experience a plus.
Security Clearance

Successful candidates must either hold an active Federal security clearance of Baseline, Negative Vetting 1 (NV1), or higher, or be willing to undergo the security clearance process. Only Australian citizens will be considered.

Why Join Us

Opportunity to be part of a rapidly growing company at the forefront of digital transformation.

Collaborative and inclusive work culture that values creativity, innovation, and continuous learning.

Competitive compensation package with opportunities for professional development and career advancement.

Work life balance initiatives and flexible work arrangements to support your well-being.

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