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Dior Beauty Expert

2 months ago

Sydney, New South Wales, Australia David Jones Full time
About the Role

We are seeking a highly skilled and customer-focused Counter Manager to join our Dior team at David Jones. As a key member of our beauty team, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Provide expert beauty advice and product recommendations to clients, ensuring a personalized and engaging shopping experience.
  • Work closely with the team to achieve commercial objectives, including sales targets and customer satisfaction metrics.
  • Develop and maintain a deep understanding of Dior products, including their features, benefits, and applications.
  • Build and maintain strong relationships with clients, identifying their needs and preferences to deliver tailored solutions.
Requirements
  • Completed a Diploma or Certificate in Beauty, with a strong understanding of beauty products and trends.
  • Leadership experience within a customer-centric environment, with a proven track record of driving sales growth and improving customer satisfaction.
  • Exceptional service mindset, with strong communication and interpersonal skills.
  • Flexibility to work retail hours, including evenings and weekends.
What We Offer
  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts across David Jones.
  • A supportive, flexible, and engaging work environment that fosters personal and professional development.
  • Ongoing training and development opportunities to pursue individual ambitions.
Our Recruitment Process
  • Quick Apply: Submit your CV and answer a few key questions to get started.
  • Chat Interview: Share your experiences in an online chat, highlighting how your values align with ours.
  • Video Interview: If your application makes it through to the next round, impress us further by answering a question via video recording, showcasing your personality and potential.
  • Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.