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Senior Health Services Manager

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Geraldton, Western Australia beBeeCareTeamLeader Full time $80,000 - $105,000
Job Description

Care Team Leaders are responsible for managing a team of direct care staff to provide quality care to clients in the Geraldton area and surrounds. This role requires good knowledge of funding streams and involves travel within the community.

This is an exciting opportunity for a Care Team Leader to join our organisation on a permanent, full-time basis. As a member of our team, you will support and mentor a small team of direct care staff to deliver high-quality care to our clients.

Key Responsibilities
  • Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
  • Manage and document employee performance issues.
  • Lead and promote safe work culture to reduce safety incidents and loss time injury.
  • Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information
  • Ensure new employees have been provided with adequate knowledge of their role and responsibilities
  • Manage and authorise weekly/fortnightly timesheets
  • Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery
  • Allocate suitable resources and implement support plans to ensure quality care is delivered
  • Document, report and action hazards and incidents to ensure safe work procedures are followed
  • Ensure the integrity of client documents and reports are correct, maintained and delivered
Requirements

The ideal candidate will have a strong background within the Aged Care Industry and be able to demonstrate the following skills and attributes:

  • An understanding of health care within a community environment.
  • Demonstrated experience in leading a team to achieve outcomes.
  • Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
  • Decision making and problem-solving skills to innovatively manage the provision of service delivery.
  • A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
  • Time management and organisational skills to effectively plan and prioritise work tasks.
  • Knowledge of service provision, allocation and compliance with contractual obligations.
  • Knowledge of manual handling principles with the ability to train others.
  • A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.
Benefits

We offer a range of benefits including professional development opportunities, internal referral rewards, salary packaged vehicle options, leave loading payments and more.