Results Driven Housing Account Manager

2 weeks ago


Brisbane, Queensland, Australia Intrax Full time
About Intrax

Intrax Housing Division has achieved its success by fostering growth among volume builders. We have the unique opportunity to join our expanding team in Queensland as a Customer Success Manager with our General Manager.


Job Description

We are seeking an experienced Accounts Manager to manage and nurture our relationships with volume housing builders, ensuring their financial accounts are handled professionally and accurately.

  • Develop strong relationships with clients to understand and meet their financial needs.
  • Prepare regular reports on workflow performance and project status for senior management.
  • Deliver departmental/state bottom line results set by State & National Department Managers.
  • Build strong partnerships with clients to grow market share and identify opportunities for new business.
  • Develop strategies to address local opportunities and combat competitor activities.
  • Manage and maintain accounts for volume housing builder clients.

This role is crucial in handling billing queries, scheduling, pricing queries, and ensuring high customer engagement and service meeting client expectations at all times.

Requirements
  • Proven track record as someone who is personally credible and engaging, providing a presence that is often described as charismatic, which has seen you become a trusted adviser.
  • Ability to work with CRM's to optimise processes and systems.
  • Strong understanding of project management methodologies.
  • Excellent organisational and multitasking skills.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a strategic mindset.
  • Knowledge of Residential Volume Housing market will be highly regarded.
Benefits
  • Professional Development Support – further education, leadership development, and access to a range of online training.
  • Options for flexible & hybrid work.
  • Up to 4 weeks additional purchased annual leave.
  • Generous parental leave entitlements – 12 weeks full pay for primary and 4 weeks secondary carer.
  • Volunteer Leave.
  • Health & Wellbeing Programs.
  • Employee Assistance Program.
Salary Estimate:

Around $80,000 - $110,000 per year based on the location and job requirements.



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