Youth Outreach Service Manager

1 week ago

Logan City, Queensland, Australia beBeeLeadership Full time $97,050 - $115,950
Program Management Position

We are seeking an experienced Program Manager to lead our outreach services for young people in need of support. The successful candidate will provide operational leadership and subject matter expertise to ensure our programs deliver high-quality, person-centred support.

The ideal candidate will have a degree in Human Services or a related field and demonstrated leadership experience within the human services sector. They will also have strong skills in managing competing priorities and achieving results under pressure, as well as a commitment to the safety, wellbeing, and empowerment of young people.

As Program Manager, you will guide your team, manage risks, and maintain compliance with legislative and contractual requirements while driving positive outcomes for clients and communities. You will foster a culture of client voice and participation in service delivery and program design, and promote and implement organisational practice initiatives.

  • Lead, motivate, and support program teams to deliver safe, high-quality outreach services.
  • Manage program operations in line with policies, standards, and regulatory frameworks.
  • Promote and implement organisational practice initiatives, embedding best practices across programs.
  • Foster a culture of client voice and participation in service delivery and program design.
  • Ensure young people are supported to reconnect with family and/or carers, education, and community networks.
  • Oversee risks, staff concerns, and client complaints with professionalism and care.
  • Build strong partnerships with key stakeholders, including government agencies and community organisations.
  • Provide advice to senior leadership on program performance, risks, and opportunities.
About Us

We believe that every young person deserves safety, connection and opportunity. We walk alongside children, young people, families and carers to help create brighter futures through tailored family services, early intervention, and foster care.

Why Join Us?

Our organisation offers a range of benefits, including:

  • A competitive remuneration package.
  • Ongoing training, support, and career advancement opportunities.
  • Generous employee benefits, including access to salary packaging and fitness passport.

Successful candidates will be required to clear probity checks, including National Criminal History Record Check, Queensland Blue Card Working with Children Check, and LCS Check.

How to Apply

Include your resume and covering letter in one document, and submit via our online application portal.

Candidates with disabilities who require adjustments to the recruitment process or the application form can contact us directly for information on our access and inclusion work.

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