Principal Compliance Specialist

1 week ago

Canberra, ACT, Australia beBeeCompliance Full time
Job Description:

The Compliance Officer will undertake moderately complex to complex compliance activities and work under limited supervision. The position is accountable for organising their workflow and making independent decisions relating to an area of responsibility.

The role involves providing policy advice within an area of specialisation, with advice based on policies and legislation. The Compliance Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

Key Responsibilities:
  • Undertaking compliance activities in accordance with the relevant legislation, guidelines and documented process
  • Ensuring escalations and critical incidents are managed in accordance with the Agency framework
  • Maintaining accurate records of decisions using Excel and CRM based system products
  • Analysing participant and provider data to assess payments made against participant plans
  • Completing highly complex assessments to ensure payments are accurately delivered to customers
  • Providing assistance and technical advice to support the team through mentoring, development opportunities and monitoring performance

Role Specifications: The role is required to be performed in a work environment that has the following core characteristics and requirements:

  • Working in an open office environment (exposure to general workplace chatter)
  • Working from home on occasion
  • Working in a hot desk environment
  • Significant periods of sitting at a counter or desk
  • Operating a telephone
  • Computer/screen based work
Essential Checks/Clearances:

The following essential checks/clearances are required to perform the role:

  • Working with Children Check - Agency Worker Screening Check
  • Australian Government Security Vetting Agency (AGSVA) clearance

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