
Innovative Training Leader
6 days ago
We are seeking a dedicated and innovative professional to join our Corporate Office team as the Lead for Standards and Training.
This full-time position can be based at any of our major office locations including Brisbane, Gold Coast, Sydney or Melbourne.
- The successful candidate will lead the development and implementation of our national training strategy, ensuring operational staff have the skills to perform their work efficiently and safely.
- Define, maintain and assure the standards by which our operational staff are trained and supported to perform their roles effectively and safely.
- Develop and implement comprehensive training programs to ensure consistency across the business.
- Maintain accurate documentation of all training and coordinate national training and facilitation calendars.
- Design new Standard Operating Procedures (SOPs) and Work Orders (WOs) by which all frontline operations staff perform their roles.
- Set standards of operational training for all frontline roles and develop competency assessment tools.
- Determine training delivery methods and assessment record management tools.
- Collaborate with other teams on meeting compliance goals and focusing on continuous improvement.
- Support and mentor colleagues to build and develop best practices.
- Monitor and evaluate training effectiveness and maintain training compliance.
- Proven experience in a similar role, preferably with a focus on multi-city or national training initiatives.
- Relevant tertiary qualifications in Human Resources, Training, Course Writing, or a related field.
- Strong report writing and presentation skills to communicate effectively with stakeholders at all levels.
- Project management skills with experience working on multiple projects simultaneously.
- Excellent communication and interpersonal skills with the ability to influence and collaborate with diverse groups of stakeholders.
- Competency in documentation and records management using Microsoft Office Suite.
- Ability to travel domestically.
- Competitive salary paid weekly.
- Flexible working arrangements.
- 5 weeks Annual Leave per 12 months service.
- Tailored Novated Lease program.
- Access to employee benefits, including a wellbeing platform, discounted private health insurance, and discounts from over 700 big brand retailers.
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