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Lead Business Intelligence Analyst

2 months ago

Melbourne, Victoria, Australia Afterpay Full time

About Afterpay

Afterpay is a dynamic ecosystem developing unique financial products to provide a better way to send, spend, invest, borrow, and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Our Culture

We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Afterpay operates. Our culture is geared toward innovation, collaboration, and impact. We tailor our experience to ensure our employees are creative, productive, and happy.

Job Description

We're seeking a highly skilled Business Intelligence Analyst to join our EngOps team at Afterpay. As a Business Intelligence Analyst, you'll play a key role in driving engineering operational excellence by uncovering and highlighting valuable insights. Your work will directly influence strategic decision-making and operational efficiency across our engineering teams.

Key Responsibilities

  • Develop a comprehensive understanding of Engineering Operational Excellence at Afterpay to uncover and highlight valuable insights.

  • Lead data-driven research and analysis on the operational performance of engineering teams, identifying areas for improvement.

  • Apply advanced statistical methods to interpret complex data sets, identifying trends, patterns, and correlations.

  • Design and implement data visualizations (e.g., in Looker, Mode) that are both insightful and accessible to stakeholders.

  • Prepare detailed reports summarizing your analysis, with clear recommendations for strategic decision-making.

  • Communicate findings and recommendations effectively to both technical and non-technical audiences.

Qualifications

The ideal Business Intelligence Analyst for this role:

  • Has 5+ years of experience in solving complex data problems, with a focus on operational metrics.

  • Possesses strong research and statistical analysis skills.

  • Is capable of working independently, prioritizing tasks, and delivering results with minimal supervision.

  • Excels at communicating complex quantitative insights clearly and actionably to diverse audiences.

  • Has a proven track record of leading and executing high-impact data projects, often with cross-functional teams.

  • Focuses on delivering incremental milestones, with a willingness to iterate and improve quickly.

Technologies We Use and Teach:

  • Snowflake, BigQuery, DynamoDB

  • Looker, Mode, Tableau

  • Git

  • Airflow

Additional Information

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Afterpay is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.