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Program Management Expert

2 weeks ago

Geelong, Victoria, Australia LanceSoft, Inc. Full time

LanceSoft, Inc. is poised to revolutionize its approach to customer-centric retailing by implementing a customer-centric retailing strategy.

We are seeking an experienced Senior Technical Program Manager to lead this initiative, driving complex programs with direct impact on business operations and customer experience.

This role presents a unique opportunity to develop and execute comprehensive customer-centric strategies, leading cross-functional agile teams in enhancing the digital shopping experience.

Key Responsibilities:

  • Develop and execute comprehensive customer-centric retailing roadmaps aligned with business goals.
  • Collaborate with senior stakeholders to define program scope, deliverables, resourcing, and timelines.
  • Engage and influence diverse teams ensuring alignment across departments and a shared vision for success.
  • Drive high-level program execution emphasizing customer impact and value delivery.
  • Lead and mentor multi-disciplinary teams applying strong leadership to achieve program goals.

What We're Looking For:

  • Proven ability to lead cross-functional teams developing and executing customer-centric strategies.
  • Expertise in delivering end-to-end product roadmaps navigating modern digital platforms and core systems.
  • Experience managing significant budgets driving executive-level stakeholder management.
  • Exceptional communication, negotiation, and interpersonal skills with a focus on C-suite engagement.