Restaurant Operations Manager
2 weeks ago
**About Grill'd**
We're a fast-paced and dynamic company that's passionate about serving high-quality burgers and providing an exceptional customer experience. As a Restaurant Operations Manager, you'll play a key role in leading our teams to deliver outstanding results.
**Key Responsibilities**
- Lead and mentor a large team of enthusiastic team members to deliver great burgers and an awesome customer experience
- Focus on product quality, customer experience, processes, training, safety, and employee experience
- Help your team meet sales targets and ensure customer satisfaction
- Coach team members by delivering workshops and online training
- Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard
- Assist the Restaurant Manager with managing business financials, including profit & loss, budgets, and KPI's
**What We're Looking For**
- Previous leadership experience in a fast-paced hospitality environment
- Proven leadership and coaching ability
- A customer-first approach and the ability to empower your team to do the same
- The ability to create a high-energy, high-reward environment
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