Customer Service Ambassador

4 weeks ago


Port Macquarie, New South Wales, Australia Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you will be responsible for the day-to-day operation of the front desk, greeting and registering owners and guests, and providing information on local area attractions.

How You'll Shine

You will be responsible for completing all department-related paperwork, using communication equipment, and providing exceptional customer service. This fast-paced environment would suit customer-obsessed individuals who are passionate about delivering exceptional experiences.

How You'll Be Rewarded

Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits include:

  • Discounted hotel stays across the world
  • Subsidized Private Health Insurance (upon successful completion of probation period)
  • Professional development funding
  • Base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs
  • Sign-on Bonus*

What You'll Bring

To be successful in this role, you will be:

  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays.

Where You'll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.



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