patient service rep ii

2 weeks ago

Geelong, Victoria, Australia Covenant Health Full time
Overview

Patient Service Representative, Parkway Cardiology Associates - Oak Ridge, TN

Part Time, 32 Hours Per Pay Period, Day Shift

Overview:

Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.

Position Summary:

Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at the end of the day.

Responsibilities
  • Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
  • May answer telephone calls and route accordingly.
  • Receives and records changes in patient information.
  • Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
  • Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Responsible for scheduling appointments for return visits and end of day procedures and balancing.
  • Compiles data for the billing personnel.
  • Develops the A-I-D-E-T fundamentals of communication.
  • Attends meetings as required and participates on committees as directed.
  • Collaborates with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.
Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer-facing/customer service experience required.

Licensure Requirement:

None

#J-18808-Ljbffr

  • Patient Service Rep Ii

    4 weeks ago

    Geelong, Victoria, Australia Covenant Health Part time

    Overview Patient Service Representative, Parkway Cardiology Associates - Oak Ridge, TNPart Time, 32 Hours Per Pay Period, Day ShiftOverview:Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East...

  • Patient Services Specialist II

    2 weeks ago

    Geelong, Victoria, Australia beBee Careers Full time

    About the RoleWe are seeking a detail-oriented and organized individual to provide administrative support to our patient service functions. The successful candidate will have a strong understanding of healthcare administration and be able to work effectively in a team-based environment.Key ResponsibilitiesMaintain established departmental policies and...

  • Building Service Worker I OR Building Service Worker II

    3 weeks ago

    Geelong, Victoria, Australia Municipal Buyers Guide Full time

    Building Service Worker I OR Building Service Worker II - PoolOrganization: District of SaanichRegion: British ColumbiaApplication Deadline: April 29, 2025 before 23:30Type: Casual Positions - Up to 4 (CUPE Local 2011)Gordon Head Recreation Centre has an exciting career opportunity available for a Casual BSW I and BSW II - Pool to perform maintenance work in...

  • Moorooduc - Customer Service Rep

    3 days ago

    Geelong, Victoria, Australia Reddy Express Full time

    Reddy Express Moorooduc - Customer Service RepReddy Express Moorooduc, Moorooduc, Victoria, AustraliaPosted Tuesday 6 May 2025 at 2:30 pmReddy Express Moorooduc - Customer Service RepresentativeOTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart...

  • Dingley - Customer Service Rep

    1 day ago

    Geelong, Victoria, Australia Reddy Express Full time

    Reddy Express Dingley - Customer Service RepDingley, Victoria, AustraliaPosted Sunday 27 April 2025 at 2:30 pmReddy Express Dingley - Customer Service RepresentativeOTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry...

  • Glenroy - Customer Service Rep

    2 days ago

    Geelong, Victoria, Australia Reddy Express Full time

    Reddy Express Glenroy - Customer Service RepReddy Express Glenroy, Glenroy, Victoria, AustraliaReddy Express Glenroy - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme,...

  • Fairfield (VIC) - Customer Service Rep

    2 days ago

    Geelong, Victoria, Australia Reddy Express Full time

    Reddy Express Fairfield (VIC) - Customer Service RepReddy Express Fairfield (VIC), Fairfield, Victoria, AustraliaReddy Express Fairfield (VIC) - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and...

  • Human Resources Generalist II

    3 weeks ago

    Geelong, Victoria, Australia Ocean State Job Lot Full time

    Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.Citizens offers a generous benefit package that includes retirement plans upon hire,...

  • Certificate II in Supply Chain

    2 weeks ago

    Geelong, Victoria, Australia beBee Careers Full time

    This is an exciting opportunity for students to gain hands-on experience in a retail environment while working towards a Certificate II in Supply Chain Operations. Key responsibilities include processing sales, managing stock levels, and providing excellent customer service. We are looking for individuals who are enthusiastic, willing to learn, and can work...

  • Certificate II in Supply Chain Operations

    2 weeks ago

    Geelong, Victoria, Australia beBee Careers Full time

    Career Development:This School-based Traineeship offers students the chance to gain real-world experience in a supply chain setting while completing their Certificate II in Supply Chain Operations. As a trainee, you will work closely with experienced staff to develop essential skills in customer service, sales, and stock management.Education and Training:You...