Customer Experience Expert

2 weeks ago

Adelaide, South Australia beBeeRepresentative Full time $42,000 - $57,000

**Customer Service Representative Role**

This position offers a unique opportunity to join a leading organization in the industry of industrial and safety products. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our team.

The ideal candidate will possess experience in a customer-facing role, with excellent communication skills, attention to detail, and a strong work ethic. A background in administration and data entry, along with proficiency in Microsoft Office, including Excel, would be highly desirable.

We are seeking an individual who is committed to providing outstanding service, resolving customer inquiries efficiently, and working collaboratively as part of a dynamic team. If you are a motivated and enthusiastic professional looking to start or advance your career, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service through multiple channels, including phone, email, and in-person interactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Process customer transactions, manage accounts, and maintain accurate records
  • Collaborate with internal teams to ensure seamless customer experiences

Requirements:

  • 1+ year of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office, including Excel
  • Strong analytical and problem-solving skills

Benefits:

  • Competitive hourly rate: $35.00 per hour
  • Full-time and casual positions available
  • Overtime penalties on top of regular pay

What We Offer:

  • A supportive and dynamic work environment
  • Opportunities for career growth and development
  • A comprehensive benefits package

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