Workshop Operations Manager

4 weeks ago

City of Rockingham, Australia RAC of WA Full time

We are seeking a highly skilled Workshop Controller to oversee the daily operations of our Auto Service Center in Rockingham. As the successful candidate, you will be responsible for managing the workshop's workflow, coordinating with technicians, and ensuring the efficient and timely completion of vehicle repairs and maintenance.

The ideal candidate will have a strong technical background and familiarity with a wide range of vehicle systems. Previous leadership or supervisory experience is preferred, but not essential. Excellent communication and interpersonal skills are a must.

Key Responsibilities:

  • Coordinate and allocate tasks to a team of skilled technicians, ensuring the smooth flow of work and adherence to schedules.
  • Maintain high-quality service standards by conducting thorough quality checks on completed repairs and services before vehicles are returned to customers.
  • Provide technical guidance and assistance to technicians when challenging issues arise, leveraging your deep understanding of automotive systems and diagnostics.
  • Collaborate with the parts suppliers to ensure the availability of necessary components for repairs, minimizing downtime.
  • Monitor technician performance, productivity, and efficiency, offering feedback and implementing improvements as needed.

What We Offer:

  • Opportunity to work with a reputable and trusted name in the automotive industry.
  • Competitive Compensation: Hourly rates + bonuses + tool allowances + monthly performance incentives + uniform.
  • Career growth and development opportunities within the RAC Group.
  • Ongoing training for up-to-date knowledge of automotive technologies.
  • Access to advanced tools and gear for high-quality repairs.
  • Employee discounts on RAC WA products/services, supplier deals, and 100+ retail partners.
  • Opportunities for advancement based on your performance and commitment.

We are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.

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