Client Experience Lead

5 days ago


Geelong, Victoria, Australia beBeeManager Full time $90,000 - $120,000
Job Overview

We are seeking a highly principled Client Experience Manager to lead and manage a high-performing Support Worker team. As a key member of the Client Experience Team, you will be responsible for delivering strategic objectives while providing an excellent end-to-end client experience using bespoke client assessment, risk, support planning, and goal tracking technology.

The ideal candidate will have strong people leadership and management skills, with a comprehensive understanding of what client success looks like and the ability to work collaboratively with clients and their support workers.

You will have the opportunity to grow within your career, with up-skilling opportunities, training, and networking provided by us.

About You
  • Results-driven, solutions-focused, and a critical thinker.
  • Client Service experience with a strong understanding of client needs.
  • Disability Sector knowledge and experience with high physical needs, complex care, and critical care needs.
  • Strong people leader experience.

In return, we offer a competitive salary and a supportive team environment with a positive culture.



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