Residential Life and Support Professional

6 days ago


Gold Coast, Queensland, Australia Bond University Full time
About the Position

We are seeking a highly motivated and dedicated Residential Life and Support Professional to join our Campus Life team. In this role, you will play a vital part in enhancing the residential experience for our diverse community of undergraduate and postgraduate students.

As a key member of our team, your primary focus will be on fostering a welcoming and inclusive environment that ensures students' smooth transition and integration into campus life. You will work closely with student residents, addressing their health and wellbeing concerns, supporting academic achievement, and providing prompt and compassionate responses to their inquiries and issues.

This dynamic and multifaceted position involves extensive direct interaction with student residents, promoting leadership development, community engagement, and cross-community activities such as sports and cultural events. Your efforts will contribute to creating a safe, supportive, and vibrant residential community that prioritizes students' mental, emotional, and physical health.

About the Role
  • You will possess a degree and at least three years of relevant professional experience, preferably in a student-facing or pastoral care role.
  • Demonstrated expertise in Mental Health First Aid and a strong commitment to supporting mental well-being.
  • Excellent communication skills for engaging with stakeholders at all levels.
  • Proven leadership abilities and strong problem-solving skills.
  • Background in delivering outstanding customer service.
  • Ability to work under pressure and manage multiple tasks efficiently.
  • First Aid certification and experience in multicultural environments.
  • Holds a current blue card and understands Responsible Service of Alcohol (RSA) regulations.
About the Work Environment

This role involves shift work, including weekends, with standard hours from 15:00 to 23:00. Flexibility is essential as hours may change according to operational needs.

Salary Details

The salary for the position commences at $80,787.14 per annum, plus 12% superannuation. In addition, the salary will attract applicable shift penalty rates.



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