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Business Operations Manager

2 months ago

Alexandria, Australia Ampol Full time
About the Role

We are seeking a highly skilled and experienced Business Support Manager to lead our retail operations in Southern NSW. As a key member of our team, you will be responsible for driving business results, providing strong leadership and coaching to our retail employees, and ensuring the execution of retail initiatives and promotional programs.

Key Responsibilities
  • Analyse key trends in P&L performance and develop effective action plans to improve performance.
  • Monitor the execution of retail initiatives and promotional programs, ensuring the customer offer is executed across each site.
  • Provide strong coaching and leadership to all Ampol retail employees.
  • Develop workforce resourcing plans for your territory, including implementation of workforce succession planning.
  • Drive compliance and ensure operations are conducted in a safe and timely manner.
  • Stay up to date with the latest competitor activity, local community initiatives, and customer demographics to develop retail responses in the market.
About You

We are looking for an individual who is passionate about coaching and mentoring retail employees to drive business results. You will have previous multi-site retail operations experience, a detailed understanding of P&L drivers from both store and market level perspectives, and the ability to drive change and cost efficiencies.

Key Skills and Experience
  • Commercial acumen and exceptional people leadership capability.
  • Ability to lead and promote a strong customer experience culture.
  • Strong attention to detail to maintain excellent retail standards.
Our Benefits
  • Competitive total remuneration package, including base salary, performance incentive, employee share offers, and fuel discount.
  • Car fuel allowance for this role.
  • Flexible work arrangements, including hybrid work options.
  • Internal recognition platform to amplify achievements and demonstrate capabilities and values.
  • Career development and learning opportunities, including LinkedIn Learning and tailored training solutions.
  • Paid Parental Leave and BabyCare Package.
  • Novated Lease options and Employee Share Scheme.
  • Care for your Community program, allowing one paid day a year to volunteer with an Ampol Foundation partner.