Foreign Exchange Specialist
4 days ago
Unlock Your Potential with Flight Centre Travel Group
We're seeking a skilled Foreign Exchange Consultant to join our team at Travel Money Oz, part of the renowned Flight Centre Travel Group. As an expert in foreign currency solutions, you'll help our customers get the most out of their holidays.
This is a casual role requiring flexibility to work across a full retail trade, including weekends and late nights. You'll be an integral part of our team, working closely with colleagues to deliver exceptional customer experiences.
Your Key Responsibilities:
- Deliver outstanding customer service, ensuring every interaction is personalized and memorable.
- Cultivate strong relationships with customers, understanding their needs and preferences.
- Provide expert advice on foreign currency, prepaid travel money cards, and international money transfers.
- Stay up-to-date with industry trends and product offerings, recommending relevant solutions to customers.
- Collaborate with colleagues to achieve sales targets, driving business growth and success.
What We Offer:
- A competitive salary of $57,000 per annum (FTE), plus superannuation.
- The opportunity to earn incentives based on your monthly sales performance.
- A comprehensive two-week paid new starter program, equipping you with the skills and knowledge needed to excel in your role.
- Access to industry travel discounts and 'Familiarisation Trips' to explore new destinations and products worldwide.
- Ongoing support and development opportunities within the global organisation.
- A dynamic and inclusive work environment that values individualism and creativity.
Requirements:
- Demonstrated experience in customer-facing roles, with a strong focus on sales and revenue growth.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Strong mathematical abilities, with a keen eye for detail and accuracy.
- A proactive approach to problem-solving, with a commitment to delivering exceptional results.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
About Us:
Flight Centre Travel Group is a global leader in the travel industry, committed to providing exceptional experiences for our customers. At Travel Money Oz, we're passionate about helping people explore the world, one currency exchange at a time.
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