Careers in Logistics

6 days ago

Sydney, New South Wales, Australia beBeeSupplyChain Full time $84,923 - $106,562
Job Overview

We are seeking a skilled Logistics Specialist to join our team. As a Logistics Specialist, you will play a crucial role in resolving customer complaints and managing logistics-related activities.

This is an exciting opportunity for candidates keen to develop their career in Logistics & Supply Chain Operations.

Key Responsibilities:
  • Proactively resolve customer care notifications and feedback related to logistics for a great customer experience.
  • Process returns and work with the warehouse team for timely completion of activities.
  • Utilize systems to record actions taken and characteristics of orders identified as potential failures.
  • Communicate effectively on back-order management.
  • Provide support for account managers on logistics-related enquiries.
  • Develop strong partnerships with materials management/transportation/warehouse teams.
  • Establish trust with field sales to increase account manager productivity and reduce inbound calls from the field.
  • Handle emails in a timely manner.
  • Support training of new team members.
Requirements:
  • Bachelor's degree preferred.
  • Solid knowledge of SAP systems advantageous but not mandatory.
  • Functional knowledge of logistics processes.
  • Solid knowledge of related business processes (i.e., product portfolio management).
  • Excellent interpersonal and customer service skills.
  • Strong PC skills including Microsoft Outlook, Excel, Word, and PowerPoint.
  • Good communication, organization, and analytical skills.
  • Detail-oriented and able to handle multiple responsibilities and make decisions.

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