Retail Customer Experience Specialist

1 week ago

Bunbury, Western Australia beBeeCareer Full time $45,000 - $65,000
Job Description

About the Role:

  • This role is ideal for someone who enjoys working in a dynamic environment and has a passion for delivering exceptional customer service.
  • As a Liquor Team Member, you will be responsible for actively engaging with customers, creating special moments, and providing a personalized shopping experience.

A Day in Your Life:

  • Engage with customers by sharing your knowledge of our products and create memorable experiences.
  • Be an advocate for our loyalty programs and communicate benefits to customers.
  • Maintain stock levels to ensure customers have access to a wide range of products.
  • Ensure a safe and clean environment for customers and colleagues.
  • Uphold service standards for alcohol sales.
  • Be yourself and come as you are - we value individuality and encourage personal growth.

About You:

  • You are confident and able to provide excellent customer service.
  • You are available to work varied shifts, including evenings and weekends.
  • You can work autonomously and as part of a team.
  • You have a genuine interest in learning and expanding your product knowledge.
  • You are proactive and take ownership of your career.
  • You enjoy staying active and moving around during the day.
  • You are motivated to make a positive impact in any role you grow into.

The Perks:

  • Opportunities for career growth within our network.
  • Exclusive discounts on our products and other Endeavour Group brands.
  • Access to our EAP service for support and guidance.

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