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Remote Travel Professional

2 weeks ago

Canberra, ACT, Australia beBeeTravel Full time $60,000 - $80,000

We are seeking a skilled and dedicated Remote Travel Specialist to join our team. In this role, you will provide personalized travel assistance and concierge services to clients, ensuring their travel experiences are seamless, enjoyable, and tailored to their needs.

Key Responsibilities:

  • Assist clients with all aspects of their travel plans, including bookings, special requests, and itinerary changes.
  • Coordinate flights, accommodations, transportation, dining reservations, and activities to create smooth travel experiences.
  • Serve as the main point of contact for clients before, during, and after travel, addressing questions and resolving issues promptly.
  • Offer clients travel enhancements such as upgrades, excursions, and travel insurance to elevate their trips.
  • Communicate with travel suppliers and partners to secure reservations, confirm details, and resolve any service issues.

Maintain detailed and accurate client files, booking information, and payment records. Stay up-to-date with travel trends, destination updates, and supplier promotions to provide the best service possible.

Qualifications:

  • Previous experience in hospitality, customer service, or travel is preferred but not required.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently in a remote environment.
  • Tech-savvy and comfortable learning new booking systems.
  • Passionate about travel and delivering exceptional client experiences.

Perks & Benefits:

  • 100% remote position with flexible hours.
  • Access to travel discounts, perks, and industry training.
  • Supportive and collaborative team environment.
  • Opportunities for professional growth and development.