Banking Consultant
5 days ago
We are seeking a skilled Banking Consultant to join our team in Roselands NSW. As a key member of our Retail Banking team, you will play a vital role in delivering exceptional customer experiences and meeting the financial needs of our customers.
Key Responsibilities- Provide customers with a seamless banking experience through transaction activities, needs-based conversations, and educating them on digital solutions.
- Collaborate with a team of professionals to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
- Actively participate in and support bank programs and initiatives.
- Ensure compliance with ANZ and branch policies and procedures.
- Exceptional customer focus and retail experience.
- Experience in using technology and digital channels.
- Ability to multi-task and adapt to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At ANZ, we are committed to shaping a world where people and communities thrive. We are a diverse and inclusive organization that values the unique perspectives and experiences of our people. We offer a range of flexible working arrangements and opportunities for growth and development.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
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