Retail Operations Leader

6 days ago

Townsville, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

As a leader in retail operations, you will play a pivotal role in shaping your career journey and driving business growth. You will oversee daily store operations, lead a high-performing team, manage budgets, monitor expenses, set targets, and develop marketing strategies to drive sales.

Key Responsibilities:
  • Team Leadership: Foster a culture of excellence by motivating and developing a high-performing team through effective rostering, training, performance reviews, and recruitment of new team members.
  • Store Management: Ensure exceptional customer service, maintain retail standards, and optimize store flow to meet business objectives.
  • Business Performance: Develop and implement strategies to drive revenue growth, manage budgets, and monitor expenses to ensure financial stability.
  • Customer Experience: Coach the team to deliver outstanding service, ensuring customers receive exceptional experiences that drive loyalty and retention.

You should have previous experience leading a team in a retail or healthcare setting, with strong communication and interpersonal skills. A genuine passion for delivering exceptional customer service and aftercare is essential.

Benefits:
  • Enhance your fashion sense by working with well-known brands.
  • Enjoy two free pairs of glasses each year.
  • Take advantage of birthday leave and volunteer opportunities.
  • Access exclusive discounts and shopping programs through our perks app.

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