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Customer Solutions Analyst

2 months ago


Port Botany, New South Wales, Australia DP World Australia Full time

About the Role

We are seeking a highly skilled Customer Solutions Analyst to join our team at DP World Australia. As a key member of our team, you will be responsible for developing transport solutions for our customers and supporting their growth and success.

Key Responsibilities

  • Develop end-to-end transport models to support customer requirements
  • Provide commercial analysis and insights to customers to drive business growth
  • Collaborate with internal stakeholders to ensure seamless customer onboarding and support
  • Identify opportunities for process improvements and implement changes to drive efficiency and productivity
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions

Requirements

  • 3-5 years' experience in a similar role
  • Commercial and/or financial qualifications desired
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

About DP World Australia

DP World Australia is a leading logistics and transportation company that provides a range of services to customers across the country. We are committed to delivering exceptional customer service and driving business growth through innovation and collaboration.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading logistics and transportation company