Customer Service Host

4 days ago


Perth, Western Australia beBeeHospitality Full time $37,500 - $52,500
Customer Service Host

As a Customer Service Host at a leading luxury hotel, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.

Job Responsibilities:

  • Taking guests' food and beverage orders, making recommendations and advising on menu options.
  • Serving food and beverages to the table promptly following established procedures.
  • Communicating with the kitchen regarding menu questions, dietary requirements and special requests.
  • Recording transactions using an electronic system.
  • Maintaining cleanliness and condition of working areas.

Requirements:

  • Responsible Service of Alcohol certification from a nationally accredited training provider (RSA).
  • Covid-19 hygiene certificate from the Australian Hotels Association.
  • Experience in customer-facing roles preferred.
  • Passion for delivering excellent customer service.
  • Unrestricted working rights for Australia.
  • Availability to work weekends, preferably Thursday, Friday, Saturday and Sunday.

Benefits:

  • Free employee meals.
  • Discounts on hotel rooms and food and beverage services.
  • Recognition and wellbeing programs.
  • Training and career development opportunities within an international brand.
  • Laundry benefits.
  • Private health discounts.

About the Role:

This is a unique opportunity to join a world-class hospitality team and make a lasting impact on our guests' experiences.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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