Operations Team Leader

1 month ago

Adelaide, South Australia David Jones Ltd. Full time
About the Role

David Jones is seeking a highly skilled and motivated Operations Team Leader to join our team. As a key member of our operations team, you will be responsible for coordinating stock flow, managing inventory, and ensuring prompt and accurate payment to vendors.

Key Responsibilities:

  • Coordinate stock flow to the shopfloor, including ticketing, hanging, security tagging, and distribution.
  • Complete and coordinate the Outbound process, including Instore Fulfilment, within agreed SLAs.
  • Monitor and facilitate access in store for contractor services, including maintenance activities, permits to work, visitor access, and associated processes.
  • Assist the Support/Operations Manager in company initiatives related to sustainability.
  • Advocate workplace health and safety (WHS) to support a safe environment for workers, contractors, and customers.
  • Process shrinkage through reportable cycle counts and investigations, actioning negative stock on hand (SOH) and known shrinkage adjustments.
  • Monitor adherence to routine store security, cash handling, and point of sale to minimise errors and maintain compliance.
  • Coordinate completion of training and manage records, not limited to WHS and injury management.
  • Follow systems and processes in accordance with David Jones policies and procedures relevant to inventory management.
  • Effectively delegate tasks and responsibilities across the team to ensure task rotation and timelines are met.
  • Coach and develop the Logistics team members to achieve desired results while celebrating success to ensure an engaged and productive team.
  • Lead by example and unite the team through collaboration and engagement.

Requirements:

  • Superior organisation and prioritisation skills to perform tasks in a timely and efficient manner, with an attention to detail.
  • Ability to build and maintain good relationships with a customer-focused mindset.
  • Adaptability and resilience to change.
  • Financial nous, analytical skills, and systems savvy.
  • Self-motivation and diligence.
  • Exceptional service mindset and adaptable communication skills.

About Us

David Jones is a leading retailer in Australia, committed to inspiring our customers and employees. We are a company that values diversity, inclusion, and sustainability. Our vision is to be the destination that inspires, with experiences and services Like No Other.

Our Culture

We are a company that is Customer Obsessed, curious to understand and dedicated to delighting our customers with seamless solutions as one team. We care for our people, customers, partners, and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills, and be accountable for our decisions. We constantly seek Innovative ways of improving, changing, and exploring ways that we can inspire.

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