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IT Infrastructure Specialist

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Geelong, Victoria, Australia beBeeSystem Full time $80,907 - $114,718
Support Analyst Role

We're seeking a skilled professional to join our team as a Support Analyst on a 12-month contract. This role will involve ensuring smooth system updates and changes, performing analysis, triage and resolution of Level 2 incidents, and providing solutions that help our HR, Payroll and IT teams perform at their best.

The ideal candidate will have strong analytical and problem-solving skills, excellent communication and documentation skills, and the ability to work independently and collaboratively in a team environment.

  • Job Responsibilities:
  • Ensure smooth system updates and changes
  • Perform analysis, triage and resolution of Level 2 incidents
  • Provide solutions that help our HR, Payroll and IT teams perform at their best
  • Team member/user administration
  • Data integrity management
  • User support through documentation and guidance
Required Skills and Qualifications

We're looking for someone with strong analytical and problem-solving skills, excellent communication and documentation skills, and the ability to work independently and collaboratively in a team environment.

  • Key Skills:
  • Analytical and problem-solving skills
  • Excellent communication and documentation skills
  • Ability to work independently and collaboratively in a team environment
Benefits

We offer a range of benefits to support your personal and professional development.

  • Employee Benefits:
  • 50% team member discount off all brands (excl. Ceres Life which is 30% off)
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts and free fitness classes
  • A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door
  • The Beckley, our in-house café with chef-prepared healthy meals, coffee and snacks
  • Flexible working – enabling you to find the right working rhythm to be at your best
  • Competitive salary packaging – ensuring we are constantly benchmarking to industry
  • An Employee Assistance Program for you and your family
  • Returns from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months
  • Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together
  • Do you have a dog? Bring them into the office. We love them
About Us

We're a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Our goal is to create everyday products that make everyday experiences better.

We're passionate about celebrating diversity and inclusivity because we believe self-expression is for everyone. We use our voice and platform to amplify important issues and listen to our community's needs.

We welcome and encourage individuals of all backgrounds to apply with us.