Customer Service Representative for Medibank

5 days ago


Morley, Western Australia Medibank Full time

Medibank’s Purpose: Better Health for Better Lives


At Medibank, we strive to make a positive impact on the health and wellbeing of Australians. Our goal is to provide exceptional service and support to our customers, and to help them achieve their health goals.


About the Role:


We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team in Morley. As a key member of our community team, you will play a pivotal role in delivering outstanding service to our customers and helping them navigate our products and services.


Key Responsibilities:


• Provide exceptional customer service and support to customers across various channels, including in-store, phone, and online.
• Work collaboratively with the community team to identify and address customer needs, and to develop solutions that meet those needs.
• Develop and maintain strong relationships with customers, and provide ongoing support to ensure their ongoing satisfaction.


Requirements:


To be successful in this role, you will need:


• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong product knowledge and the ability to provide expert advice to customers.
• Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines.
• Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.


About You:


We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. You will have:


• A strong customer service background, with experience working in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong product knowledge and the ability to provide expert advice to customers.
• Ability to work effectively in a team environment, with a strong focus on collaboration and teamwork.


What We Offer:


We offer a range of benefits and opportunities to support your career development, including:


• A competitive salary and benefits package.
• Opportunities for career progression and professional development.
• A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.


How to Apply:


If you are a highly motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your experience and qualifications.


Contact Us:


For more information about this role, or to submit your application, please contact us at careers@medibank.com.au.


Medibank is an Equal Opportunity Employer


We are committed to diversity and inclusion, and welcome applications from all qualified candidates.



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