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Senior IT Service Management Consultant

2 months ago

Canberra, ACT, Australia Calleo Australia Full time

About the Role:

Calleo Australia is seeking a highly skilled Senior IT Service Management Consultant to join our team. As a key member of our organization, you will be responsible for providing technical support and leadership in the creation and delivery of technology solutions designed to meet the needs of our clients.

Key Responsibilities:

  • Verify and implement detailed technical design solutions to problems identified by project/technical managers.
  • Provide detailed technical designs for enterprise solutions.
  • Analyze and develop enterprise technology solutions as the principal consultant.

Requirements:

  • Proficiency in both Linux and Windows environments.
  • Strong understanding of ITIL processes and terminology.
  • Understanding of containerization technologies.
  • Experience with application programming languages such as Java, Python, PowerShell, SQL Java.
  • Experience managing enterprise management and observability tools.
  • Understanding of network infrastructure and technologies.
  • Understanding of cloud technologies (AWS and Azure).
  • Understanding of service mapping in CMDBs.
  • Experience with ServiceNow or similar.

What We Offer:

  • A permanent position with a global company that values its team.
  • A great package with additional bonus components.

About Calleo Australia:

Calleo Australia is an equal opportunity employer and encourages applications from all people, including Aboriginal and Torres Strait Islander peoples.