Technical Support Team Lead

7 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $140,000

Work Environment

We strive to foster an inclusive and dynamic team culture that values individuality, collaboration, and continuous learning.

About the Role

This position is responsible for leading a team of technical support specialists in delivering exceptional service to our customers. The successful candidate will have strong technical knowledge of Microsoft Office, operating systems, and IT service management tools.

Key Responsibilities

  • Providing expert guidance and supporting team members in resolving complex technical queries.
  • Developing and implementing process improvements to enhance productivity and efficiency.
  • Fostering a positive work environment and leading a team of 4 direct reports.

Requirements

Candidates should have at least two years of experience in a similar role with strong technical skills and expertise in systems administration or relevant areas. A skilled people leader with qualifications in this field is highly desirable.

Benefits

This role offers a competitive salary package, incentives, staff discounts, health and wellbeing programs, and opportunities for career development and growth within the organization.

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