IT Technical Support Team Lead

3 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $100,000 - $130,000

Job Description:

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  • The Service Desk Team Leader will lead a team in the provision of technical support to internal staff, covering hardware and software, mobile devices, banking systems, and other technology tools.">
  • The role involves proactive process improvement, operational support, strong leadership, mentoring, and fostering a collaborative environment.">
  • The Service Desk Team Leader will translate technical expertise into clear guidance for the team, using data-driven insights to streamline processes.">
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Required Skills and Qualifications:

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  • Experience in service delivery, technical support, and team leadership.">
  • Excellent communication and interpersonal skills.">
  • Ability to translate technical knowledge into actionable directives.">
  • ITIL Certification or equivalent.">
  • Tertiary qualifications in a related discipline or equivalent.">
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Benefits:

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  • ">
  • Competitive remuneration.">
  • Training and coaching on the job.">
  • Ongoing learning and development programs.">
  • Discounts on banking and insurance products.">
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About Us:

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Australian Military Bank has been providing banking services to the Defence community since 1959. We offer our staff a range of benefits and opportunities for growth and development.

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We value diversity and are an equal employment opportunity employer.

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