Customer Experience Ambassador

3 days ago

Bundaberg, Queensland, Australia beBeeCrew Full time

**About Us**

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Burger Urge is a dynamic restaurant chain with a passion for burgers. We believe in making delicious, classic, and on-trend recipes using premium local ingredients.

We are committed to delivering exceptional customer service and driving a positive workplace culture.

Our vision is to develop a group of companies that seamlessly integrates beautiful product design in the areas of food and entertainment, music, film, art, and fashion in order to create one of the world's leading food, retail & lifestyle brands.

Job Description

The Crew Member is responsible for providing exceptional customer service and ensuring that all customers are satisfied with their dining experience.

You will work in a fast-paced environment, handling a variety of tasks, including taking orders, preparing food, maintaining cleanliness, and managing inventory.

  • Greet customers and take their orders in a timely and friendly manner.
  • Prepare food according to our standards and recipes, including cooking, grilling, frying, and assembling food items.
  • Maintain cleanliness and hygiene standards in the kitchen, dining area, and restrooms.
  • Operate and maintain kitchen equipment, such as grills, fryers, and ovens.
  • Handle cash and credit card transactions and maintain accurate records of sales.
  • Communicate effectively with other team members to ensure that orders are prepared correctly and quickly.
Required Skills and Qualifications

We seek individuals who possess:

Strong Interpersonal Skills, Excellent Customer Service Skills, Ability to Work in a Fast-Paced Environment, Strong Organizational and Time Management Skills.

Experience in a quick service restaurant is preferred but not required.

Availability to work flexible hours, including evenings, weekends, and school holidays.

Benefits

As a member of our team, you will enjoy:

  • A generous employee discount on all menu items and merchandise.
  • A growing company with expanding roles and promotion pathways.
  • A strong market position within the industry with ongoing job security assured.

Join us and discover a more rewarding career path

Please submit your resume detailing your experience and qualifications for the role.

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