Digital Campaign Manager

2 months ago

Sydney, New South Wales, Australia News Corp Australia Full time
About the Role

We are seeking a highly skilled Digital Campaign Manager to join our Client Growth team at News Corp Australia. In this role, you will be responsible for the successful deployment, ongoing management, and performance of digital advertising campaigns for our key high-value clients nationally.

You will act as a 2IC to the wider Pro Accounts team, providing support, guidance, and troubleshooting expertise to ensure exceptional client service.

Key Responsibilities:
  • Oversight of digital campaign implementation
  • Reviewing sales orders and validating for implementation
  • Leading onboarding calls and weekly WIPs with clients
  • Briefing fulfilment teams on campaign objectives and requirements
  • Providing amazing client service
  • Building strong relationships and ensuring client retention for top-tier clients
  • Serving as the central point of communication for campaigns, dealing with clients, fulfilment teams, and sales
  • Establishing cadence for reporting and client contact for campaigns
  • Closely monitoring success metrics and conducting regular reviews with clients, helping them understand and navigate campaign dashboards/results
  • Coordinating internal meetings for campaign monitoring and troubleshooting, presenting high-level summaries for discussion
  • Collaborating with fulfilment on optimisations, understanding insights recommended, and presenting effectively to clients
  • Responding to client queries and requests in a timely manner
  • Developing and implementing an account growth plan to drive incremental revenue
  • Identifying potential campaign issues and proactively troubleshooting with stakeholders
  • Providing operational support to the wider client success team, ensuring best practice around reporting cadence and client communications
  • Supporting the CSL in the development of CSCs around digital strategy and how to position/effectively communicate ROI
  • Working closely with Senior Performance Media Managers to monitor overall campaign pacing and performance and troubleshoot to ensure ROI
  • Initiating and leading business process improvements and providing guidance on product roadmap based on industry insight and in-market feedback
About You

To succeed in this role, you will need:

  • Strong competency and experience in omni-channel digital marketing campaigns
  • In-depth knowledge of digital marketing tools and platforms, including Google Ads, Meta Ads Manager, Google Analytics
  • High-energy, solution-focused, and committed to exceptional customer service across tight deadlines
  • Experienced in client management, skilled at handling challenging client scenarios
  • Calm under pressure, adaptable in a fast-paced environment
  • Data-savvy, delivering reports that align with business goals
  • Strong communicator with proven ability to build relationships and manage stakeholders for effective outcomes
  • Detail-oriented, skilled in creating impactful presentations that use campaign data and market insights
  • Process-driven with a track record of operational excellence
About Us

We are proud to be Australia's most impactful media group, with over 150 brands across news, sport, and lifestyle. We're even prouder of what we stand for: together, we inform, advocate, and inspire all Australians for a better Australia.

We are passionate, creative, and dynamic, offering a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.

What We Offer
  • An estimated annual salary of $110,000-$140,000 AUD, commensurate with experience
  • A range of benefits, including exclusively ours – access to publications and products from across the News Corp family; health & wellbeing – advice, support, and facilities for healthy minds and bodies; time off – News offers a range of leave options to support your personal needs and moments that matter in life; helping you grow – development opportunities and recognition; financial wellbeing – support on making the most of your money; perks & discounts – exclusive offers across a range of products and services; giving back – make a difference to our communities
How to Apply

If you're passionate about digital marketing and committed to exceptional customer service, we encourage you to apply for this exciting opportunity. Visit www.newscorpaustralia.com/careers for more information and to submit your application.

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