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Helping Hands

3 weeks ago


NewcastleMaitland, Australia beBeeCase Full time

About us

Our Vision
  • We help people overcome life challenges by providing exceptional support and care.
Our Mission
  • To empower individuals to reach their full potential by delivering innovative solutions that make a meaningful difference in their lives.

In our fast-paced world, everyone faces unexpected events. At QBE, we believe it's our duty to be there for them. As a Case Manager, you'll play a vital role in supporting injured individuals through their recovery journey.

You'll work closely with customers, guiding them through each step of their recovery while fostering trusted relationships with all stakeholders involved.

Key Responsibilities
  • Provide compassionate customer service that makes a real difference in people's lives.
  • Navigate complex challenges and grow your expertise by working on a variety of rewarding cases.
  • Build strong relationships with customers, ensuring they feel supported and empowered throughout their recovery.
  • Thrive in a dynamic work environment where teamwork and collaboration are essential.
  • Manage end-to-end claims with the support and mentorship of experienced leaders.
What We Offer
  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to make a real difference in people's lives
Required Skills and Qualifications
  • Analytical thinking and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong customer service skills
  • Ability to work in a team environment
  • Basic computer skills
Benefits
  • Hybrid working arrangement allowing for flexibility and work-life balance
  • Comprehensive health insurance package
  • Retirement savings plan
  • Access to employee assistance program
How to Apply

If you're passionate about making a difference in people's lives, please submit your application today.