Helping Hands

6 days ago

Newcastle, New South Wales, Australia beBeeClaimsConsultant Full time $75,200 - $94,720
About the Role

We are seeking a dedicated Claims Consultant to join our team. As a Claims Consultant, you will be responsible for providing exceptional customer service and support to customers who have experienced property loss or damage.

You will be the primary point of contact for these customers, overseeing their claims from initial assessment to resolution. Your expertise in case management and cost control will enable you to deliver seamless outcomes that exceed customer expectations.

Key Responsibilities:

  • Manage new and existing claims portfolios with professionalism and efficiency.
  • Collaborate with assessors and external vendors to optimize costs and streamline processes.
  • Communicate clearly and empathetically with customers throughout the claims process.

Requirements

To succeed in this role, you will require:

  • A strong customer-centric mindset and passion for delivering outstanding service.
  • Previous experience in customer-facing roles, preferably in claims or insurance.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

About Us

We are a leading provider of insurance solutions, committed to making a positive impact on people's lives. Our team is dedicated to delivering exceptional service and support to our customers, and we are seeking like-minded individuals to join us.

Why Join Us?

By joining our team, you will have the opportunity to work with a dynamic and supportive team, focused on delivering outstanding results. You will also have access to ongoing training and development opportunities, enabling you to grow and progress your career.

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