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Data Center Operations Trainee
2 months ago
The Data Center Operations Trainee will be responsible for the day-to-day operations of an Amazon Data Center, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting. This position is a 6-month fixed-term hire with a possibility to become a full-time role.
Key Responsibilities:- Assist the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
- Maintain performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
- Generate Change Management requests and Incident Management tickets for Data Center Operations as directed.
- Learn and contribute to documentation relevant to business and facility operations.
- Assist with the installation of racks and the provision of power/cooling within its constraints.
- Be involved with the routine maintenance and emergency services on a variety of critical systems, such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Assist and learn about the design, implementation, commissioning, and build-out of new facilities.
- Assist with the management of Facility assets and the provision of infrastructure and inventory asset management as directed.
- May participate in Construction and Operational Meetings as required.
- Assist with Work Order compliance and review of contractual SLAs.
- Interface with Infra Ops teams for day-to-day operational requirements.
- Assist in the resolution of any infrastructure engineering or services issue.
- Delivery of exceptional customer service and satisfaction.
- Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.
This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health and safety guidelines.
Requirements:- High school (HSC) or equivalent (such as TAFE and/or trade certification) diploma
- 2+ years of data center engineering experience
- Basic awareness of mechanical and/or electrical systems
