
AI-Powered Contact Centre Lead
5 days ago
We are seeking a collaborative and analytical leader to head our Contact Centre Engineering team. As a key member of the Technology Division, you will be responsible for driving innovation in AI-powered engineering solutions that enhance customer experience.
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Expert Contact Centre Solutions Lead
6 days ago
Sydney, New South Wales, Australia beBeeCareer Full time $150,000 - $180,000Lead Contact Centre Solutions OwnerJob DescriptionThe Technology Solutions Owner will be responsible for driving the evolution of our cloud-based contact centre platforms, with a focus on Genesys Cloud, Microsoft Dynamics, and AI-powered solutions. This role will lead the implementation and optimisation of omnichannel customer engagement, ensuring seamless...
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Strategic Contact Centre Technologist
5 days ago
Sydney, New South Wales, Australia beBeeTechnology Full time $120,000 - $150,000Job OverviewThe role of Technology Solutions Owner involves leading the evolution of cloud-based contact centre platforms. The successful candidate will be responsible for:Developing and implementing effective usage of contact centre AI solutions (Coaching AI, Knowledge AI, Training AI, Digital Learning ALBA, KMS Shelf, Microsoft Dynamics 365)Managing...
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Director Of Contact Centre Innovation
3 days ago
Sydney, New South Wales, Australia Bebeeengineer Full timeShaping the Future of Customer EngagementWe are a forward-thinking organization that empowers our employees to drive change and push the boundaries of what is possible in banking technology.As we continue to evolve, we need an innovative leader who can leverage cutting-edge AI-powered engineering solutions to revolutionize our contact centre operations.Our...
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Strategic Cloud Contact Centre Professional
3 days ago
Sydney, New South Wales, Australia beBeeLeader Full time $98,765 - $123,456Cloud Contact Centre Solutions Leader">We are seeking a seasoned Cloud Contact Centre Solutions Leader to drive the evolution of our cloud-based contact centre platforms, focusing on Genesys Cloud, Microsoft Dynamics, and AI-powered solutions.">Key Responsibilities:">">Develop and execute a comprehensive product roadmap for CCaaS, with emphasis on Genesys...
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Director of Contact Centre Innovation
2 weeks ago
Sydney, New South Wales, Australia beBeeEngineer Full time $150,000 - $200,000Shaping the Future of Customer EngagementWe are a forward-thinking organization that empowers our employees to drive change and push the boundaries of what is possible in banking technology.As we continue to evolve, we need an innovative leader who can leverage cutting-edge AI-powered engineering solutions to revolutionize our contact centre operations.Our...
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Head of Contact Centre Engineering
7 days ago
Sydney, New South Wales, Australia Bankwest Full timeHead of Contact Centre Engineering - Customer Help & SupportJoin or sign in to find your next jobJoin to apply for the Head of Contact Centre Engineering - Customer Help & Support role at BankwestHead of Contact Centre Engineering - Customer Help & Support1 week ago Be among the first 25 applicantsJoin to apply for the Head of Contact Centre Engineering -...
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Head of Contact Centre Engineering
7 days ago
Sydney, New South Wales, Australia Bankwest Full timeHead of Contact Centre Engineering - Customer Help & SupportJoin or sign in to find your next jobJoin to apply for the Head of Contact Centre Engineering - Customer Help & Support role at BankwestHead of Contact Centre Engineering - Customer Help & Support1 week ago Be among the first 25 applicantsJoin to apply for the Head of Contact Centre Engineering -...
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Cloud Based Contact Centre Professional
6 days ago
Sydney, New South Wales, Australia beBeeCareer Full time $120,000 - $160,000Experience the opportunity to lead cloud-based contact centre platforms in a dynamic and vibrant environment, driving the evolution of our business.About the RoleWe are seeking a strategic and experienced professional to oversee effective usage of contact centre AI solutions, managing Contact Centre tools and driving adoption across the team.Key...
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Cloud Contact Centre Solutions Owner
3 days ago
Sydney, New South Wales, Australia beBeesolution Full time $140,000 - $170,000Job DescriptionAs a seasoned professional, you will lead the evolution of cloud-based contact centre platforms with a focus on Genesys Cloud, Microsoft Dynamics, and AI-powered solutions. Your expertise will drive seamless CRM integration and operational efficiency across all touchpoints.This role requires collaboration with cross-functional teams to enhance...
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Head Of Contact Centre Engineering
6 days ago
Sydney, New South Wales, Australia Bankwest Full timeHead of Contact Centre Engineering - Customer Help & Support Join or sign in to find your next jobJoin to apply for the Head of Contact Centre Engineering - Customer Help & Support role at BankwestHead of Contact Centre Engineering - Customer Help & Support 1 week ago Be among the first 25 applicantsJoin to apply for the Head of Contact Centre Engineering -...