Gaming Services Ambassador
2 months ago
We are seeking a highly skilled and customer-focused Gaming Services Host to join our team at The Star Brisbane. As a key member of our Premium Services team, you will be responsible for delivering exceptional guest experiences and maintaining a high level of customer service.
Key Responsibilities- Meet and greet guests at the entrance to the private gaming area, ensuring a warm and welcoming experience.
- Develop and maintain relationships with customers to achieve established service standards and repeat business.
- Sign up new members to the Star Club loyalty programme, promoting our rewards and benefits.
- Assist the marketing department in all related activities, including promotions, tournaments, gift days, events, functions, and the rewards programme.
- Must be able to work on a 24/7 rotating roster.
- Experience in a guest service-related field, with excellent verbal and written communication skills.
- Computer literacy essential.
- FREE buffet meal with a new menu every day at our Employee Dining Room.
- Uniform laundered and ready for you daily on property.
- Free transport on Light Rail from Central to The Star.
- $10/day parking available on property.
- Up to 30% staff discounts across our award-winning venues on all 3 of our properties.
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships.
- Generous Paid Leave for primary and secondary carers.
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous.
The Star Entertainment Group is committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
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Gaming Services Ambassador
4 weeks ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Electronic Gaming Team as a Gaming Services Host. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesMeet and greet guests at the entrance to the private...
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Gaming Services Ambassador
1 month ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Gaming Services team as a Gaming Services Host. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our guests have a memorable and enjoyable time at The Star Brisbane.Key ResponsibilitiesMeet and greet...
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Gaming Services Ambassador
4 weeks ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Gaming Services team as a Gaming Services Host. This is a fantastic opportunity to showcase your exceptional attention to detail and customer-centric background, ensuring a fun and unforgettable experience for our guests.Key ResponsibilitiesMeet and greet guests at the...
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Customer Service Ambassador
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Customer Service Ambassador
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Gaming Host in Brisbane
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Senior Gaming Services Manager
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Games Dealer
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Games Dealers
3 weeks ago
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Games Dealers
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Games Dealer
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Gaming Operations Manager
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