Premier Lifestyle Professional

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $79,999 - $124,999
Job Overview

We are seeking a skilled travel and lifestyle professional to join our Global Travel & Lifestyle Servicing team. In this role, you will play a key part in delivering exceptional customer service and experiences for our card members.

As a member of our team, you will be responsible for understanding the unique needs and preferences of our card holders, planning and fulfilling travel requests, and providing personalized recommendations for luxury products and services.

This is an exciting opportunity to work in a fast-paced environment, collaborating with colleagues to achieve shared goals and contribute to the company's success.

Responsibilities
  1. Understand cardholders' travel requirements, including accommodations and special interests.
  2. Plan and fulfill travel requests from product offering, booking, payment, issue/reissue tickets, and proactive follow-up.
  3. Provide recommendations and support to Card Members through self-fulfilling their lifestyle bookings for dining, event tickets, and more.
  4. Fulfill any special access or by invitation-only events.
  5. Meet key performance targets such as efficiency and customer satisfaction.
Skills and Experience
  • Global Distribution System (GDS) work knowledge; Sabre is helpful.
  • Travel agency experience within a fast-paced environment; preferably in a contact centre.
  • Luxury product knowledge including airlines, hotels, cruise, dining, theatre, fashion, sports & events.
  • Strong sales and interpersonal skills.
  • Excellent verbal and written communication skills.
  • A will to win and have worked in a Performance-based environment where regular coaching and feedback is provided to achieve results.
  • Strong collaboration with others to achieve shared goals; excellent interpersonal skills.
  • Experience where you have demonstrated integrity, accountability, agility, and adaptability in your actions.
Work Arrangements
  • Work 5 days a week, 8 hours shift (30 minutes break + 2 x 15 minutes break in between).
  • Rotating roster 7 days a week, 7am-7pm (including weekends and public holidays).
  • Roster changes every 3 months.
Benefits
  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial-well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

  • Premiere Pro Editor Professional

    6 days ago

    Sydney, New South Wales, Australia beBeePremiere Full time $65,000 - $95,000

    Job Title: Premiere Pro EditorDescription:We are seeking highly skilled editors with expertise in Premiere Pro to deliver high-quality video content. As a key member of our team, you will be responsible for ingest and organisation of multiple days of rushes.Key Responsibilities:Resolve ingest and organise multiple days of rushes.Synch and group multiple...

  • Premier Account Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerCentric Full time $60,000 - $85,000

    Customer Care Coordinator Role OverviewThe Customer Care Coordinator plays a vital role in delivering exceptional customer experiences, focusing on Premier accounts. They ensure customer requirements are met through proactive communication, high-quality service, and a customer-centric approach.The coordinator maintains business levels for Premier accounts...

  • Leisure & Lifestyle Coordinator

    1 week ago

    Sydney, New South Wales, Australia Cranbrook Care Full time

    **Premier aged care residence**:- ** Exceptional working environment**:- **Staff recognition and awards**:- ** Cash loyalty service awards**:- ** Staff discount program**:- ** Online and face to face training and development**:- ** We support growth and are keen to grow our team from within**:- ** Be part of a team in an engaging and respectful...

  • Leisure & Lifestyle Officer

    7 days ago

    Sydney, New South Wales, Australia Cranbrook Care Full time

    **Full time and Part time opportunities available**:- ** Newly renovated premier aged care residence**:- ** Exceptional working environment**:- **Staff recognition and awards**:- ** Access to Long Service Leave after 5 years of continuous service**:- ** Access to paid "top up" parental leave**:- ** Staff discount program**:- ** Online and face to face...

  • Leisure & Lifestyle Coordinator

    1 week ago

    Sydney, New South Wales, Australia Cranbrook Care Full time

    **Premier aged care residence**:- ** Exceptional working environment**:- **Staff recognition and awards**:- ** Staff discount program**:- ** Online and face to face training and development**:- ** We support growth and are keen to grow our team from within**:- ** Be part of a team in an engaging and respectful workplace****An exciting opportunity exists to...

  • Content Creator for Lifestyle Video

    2 weeks ago

    Sydney, New South Wales, Australia beBeeVideo Full time $90,000 - $120,000

    Job Title: Content Creator for Lifestyle VideoWe are seeking an experienced professional to join our team and create engaging video content for our lifestyle brands.About the Role:This role involves creating high-quality, engaging video stories that resonate with our target audiences.You will work closely with journalists, editors, and other producers to...

  • Premier Account Growth Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $123,000

    Job OverviewThe Customer Experience Specialist plays a vital role in delivering exceptional customer outcomes, focusing on Premier accounts. This position ensures customer needs are met through proactive communication, high-quality service, and a customer-centric approach.The specialist maintains business performance for Premier accounts by providing regular...

  • Lifestyle Content Creator

    1 week ago

    Sydney, New South Wales, Australia beBeeProducer Full time $100,000 - $120,000

    Lifestyle Video Production Role Overview:">Our team is seeking a skilled video producer to join our dynamic lifestyle content creation efforts. This role is ideal for experienced video journalists/producers who are passionate about creating high-quality, engaging lifestyle content.">Key Responsibilities:">">Craft compelling narratives that align with our...

  • Leisure & Lifestyle Officer

    2 weeks ago

    Sydney, New South Wales, Australia Cranbrook Care Full time

    **Full time and Part time opportunities available**:- ** Newly renovated premier aged care residence**:- ** Exceptional working environment**:- **Staff recognition and awards**:- ** Access to Long Service Leave after 5 years of continuous service**:- ** Access to paid "top up" parental leave**:- ** Staff discount program**:- ** Online and face to face...

  • Premier Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Hsbc Full time

    Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...