AI and UX Design Expert

3 days ago


Melbourne, Victoria, Australia Suncorp Group Full time

About the Opportunity



We are seeking an experienced UX and AI Design Manager to join our team at Suncorp Group. In this role, you will be responsible for shaping our AI and UX capabilities, ensuring that our AI program remains human-centered, accessible, and impactful.



Key Responsibilities




  • Define UX capabilities for AI teams, develop learning resources, and coach team members in AI-focused UX methodologies
  • Enhance design systems, address toolset gaps, and create frameworks that support scalable AI delivery
  • Define and refine design principles to guide customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience
  • Work closely with AI and innovation teams, providing UX expertise and consultancy on key AI initiatives


Requirements




  • Tertiary degree in a relevant field with advanced expertise in design systems and interaction design
  • Strong background in UX/UI design, including applied knowledge in AI use cases and user interactions with GenAI
  • Proven ability to coach and mentor others, lead workshops, and facilitate design-focused learning
  • Hands-on experience with tools like Figma, and the ability to adapt design principles for AI contexts


About Us



Suncorp Group is committed to creating a diverse, accessible, and inclusive culture. We offer flexible work arrangements, ongoing study support, and career development programs to help our employees thrive. If you require any support or adjustments to participate in our recruitment process, please contact us at luke.morandini@suncorp.com.au for a confidential conversation.



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