Director of IT Operations and Cybersecurity

7 hours ago

Sydney, New South Wales, Australia Australian Maritime Safety Authority Full time
Director, IT Operations and Cybersecurity

Job Summary:

We are seeking a highly experienced and motivated Director to lead the IT Operations and Cybersecurity team at the Australian Maritime Safety Authority. The successful candidate will be responsible for driving the transformation, modernisation, and continuous improvement of core IT capabilities covering service desk, infrastructure, cloud, networks, IT procurement, IT contract management, end user compute, and cybersecurity.

Key Responsibilities:

  • Lead the IT Operations and Cybersecurity team, including core IT capabilities covering service desk, infrastructure, cloud, networks, end user compute, cybersecurity, projects/programs, IT procurement, and IT contract management.
  • Oversee end-to-end IT service delivery processes, ensuring effective and efficient IT operations and services are delivered across AMSA in line with any agreed SLAs and business expectations.
  • Develop and implement a cybersecurity strategy that aligns with AMSA's business objectives and ensures the protection of AMSA's operations, customer information, and underpinning systems and data.
  • Define and implement a service delivery and sourcing model that reflects the regional nature of AMSA's organisation.
  • Continuously improve the operations, services, processes, and control environment with a mindset of uplifting the employee experience.
  • Direct the delivery of projects and programs that enhance and transform the capabilities within the scope of responsibilities.
  • Ensure AMSA's IT assets have robust lifecycle management plans in place that maintain the currency, security, performance, and supportability of core infrastructure and end user devices.
  • Establish and maintain service catalogues and service level agreements.
  • Provide IT security advice to IT leadership, IT staff, and business stakeholders.
  • Define and implement a set of IT security controls, processes, and tools to protect the integrity of AMSA's operations, customer information, and underpinning systems and data.
  • Ensure AMSA's IT Operations and cybersecurity comply with relevant Australian Government regulations and standards.
  • Maintain a security operations centre capability to monitor, prevent, detect, investigate, and respond to cyber threats and incidents.
  • Define, implement, and maintain a cybersecurity assurance framework to address 3rd party risk.
  • Ensure effective capacity planning is in place to factor in organic growth and change delivered through projects.
  • Develop, maintain, and execute strategies, roadmaps, and plans to transform and modernise the core IT capabilities and cybersecurity of AMSA, including the broad adoption of cloud-based capabilities.
  • Ensure the availability and recoverability of core IT and cybersecurity capabilities are in line with agreed SLAs and standards.
  • Lead and Chair AMSA's Change Advisory Board.
  • Maintain and enhance AMSA's Disaster Recovery Plan and associated technologies and solutions.
  • Ensure effective cybersecurity controls are implemented across AMSA's infrastructure, cloud, network, and end user devices.
  • Ensure effective and efficient processes are in place to manage IT procurement and contract management, while fulfilling obligations with respect to procurement policies at AMSA and within government.
  • Actively manage key vendors and outsource partners to maximise value and ensure delivery is in line with contractual obligations and performance metrics.
  • Collaborate continuously with members of the IT leadership team to maintain alignment across teams.
  • Manage the budget and resources associated with the capabilities within IT operations and service delivery.
  • Lead, mentor, and manage a team of IT professionals and support the personal development of your team members through development plans and training.

Requirements:

  • Extensive experience in IT Operations and Service Delivery.
  • Extensive experience in Cybersecurity frameworks and best practices.
  • Extensive experience in senior IT leadership roles.
  • Extensive experience managing the performance of 3rd party suppliers.
  • Demonstrated experience leading the delivery of IT services to a workforce that is distributed across multiple geographically diverse locations.
  • Demonstrated experience in leading and managing a team, including management of staff performance, budget management, and resource management.
  • Ability to manage sensitive and sometimes confidential information.

What We Offer:

  • Flexible work arrangements, including work from home options.
  • Health and wellbeing programs, including annual flu vaccinations and a healthy lifestyle reimbursement.
  • An office-wide Christmas period shutdown (in addition to annual leave provisions).
  • The opportunity to work for an organisation that is committed to protecting our marine environments and saving lives.

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