Funeral Service Coordinator

4 weeks ago


Canberra, ACT, Australia Invocare Full time
About the Role

We are seeking a compassionate and empathetic individual to join our team as a Funeral Arranger. As a Funeral Arranger, you will play a vital role in supporting families during a difficult time, helping them to arrange and prepare all aspects of the funeral service for their loved one.

Key Responsibilities
  • Plan, coordinate, and implement all aspects of the funeral service, ensuring that families receive the highest level of care and support.
  • Work closely with families to understand their needs and preferences, providing guidance and support throughout the process.
  • Collaborate with other teams to ensure seamless delivery of funeral services, including coordination with funeral directors, celebrants, and other stakeholders.
What We Offer
  • A supportive and inclusive work environment that values diversity and promotes a culture of respect and empathy.
  • Opportunities for professional growth and development, including training and education programs to enhance your skills and knowledge.
  • A competitive salary and benefits package, including recognition and reward programs for outstanding performance.
  • A chance to make a meaningful difference in the lives of families and individuals, providing comfort and support during a difficult time.
Requirements
  • A strong customer service ethos and ability to work with families from diverse backgrounds and cultures.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with families and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • A full, unrestricted driver's license and willingness to travel to funeral services and other work-related activities.


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