Career Growth Strategist

15 hours ago

Sydney, New South Wales, Australia beBeeCareerGrowth Full time $91,234 - $123,456
Job Overview

We are seeking a skilled Career Growth Strategist to join our team. As a Career Growth Strategist, your primary responsibility will be to ensure that our customers achieve maximum value from our brand health data in their dashboards.

Key Responsibilities
  • Onboard and Activate: Develop clear success plans and expedite customer onboarding process.
  • Run Brilliant Rhythms: Lead quarterly check-ins that align product usage with desired outcomes.
  • Protect and Grow: Identify potential risks early, create mitigation plans, manage renewals, and drive expansion opportunities.
  • Turn Insight into Impact: Translate customer feedback into actionable signals for our product and marketing teams.
  • Keep the House Tidy: Maintain accurate health, notes, and forecasts to prevent surprises.
  • Level Up the Journey: Champion best practices and continuously improve our customer experience.
  • Build Real Relationships: Collaborate with CMOs, Heads of Marketing, founders, and marketers through effective communication.
What You'll Bring

You should have 2-4+ years of experience in Customer Success or a related field. Your expertise will enable you to excel in this role and contribute to our team's success.

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