Transport Operations Manager
1 month ago
About the Role
DP World Australia is seeking a highly skilled Transport Specialist to join our team. As a key member of our operations team, you will be responsible for managing day-to-day transport operations for our key clients.
Key Responsibilities
- Manage the day-to-day operation of all domestic FTL transport services
- Eliminate unrecoverable costs
- Book and manage transport of all shipments for our clients with appointed service providers
- Maintain and update records of all shipments and provide activity reporting and key dates to clients
- Request and provide documents and electronic messages to transport providers within the required timeframe
- Confirm in writing the delivery date/time with clients, providing 24 hours notice
- Update the system with delivery and de-hire dates, as well as any notes that are relevant to the operation
- Understand job costs and approve supplier invoices
Requirements
- 2-4 years' experience in transport operations or similar roles
- 1-2 years in customer-facing roles
- Excellent understanding of the domestic FTL transport industry
- Strong customer service skills and attention to detail
- Experience managing customer requirements for transportation
- Demonstrated ability to work and solve issues independently
- Cargowise (Wise-Tech) experience and knowledge advantageous
As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID-19.
About DP World Australia
DP World Australia is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.
We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
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