Transport Operations Manager

3 days ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time

We are seeking a seasoned Transport Operations Manager to lead our carpark shift operations and ensure exceptional guest satisfaction.

This is an exciting opportunity to join our Transport Team at The Star Sydney, where you will be responsible for managing transport-related systems, reporting, and supervising staff.

Please note that this role is a 12-month maximum term contract.

Key Responsibilities:
  • Resolve customer queries to achieve high customer satisfaction
  • Supervise staff and assist with recruitment, training, and development
  • BUILD A GUEST FOCUS CULTURE WITHIN THE TEAM
Requirements:
  • Previous team leadership experience
  • Ability to provide world-class standards in guest service excellence
  • Polished five-star grooming and professional presentation
  • Flexibility to work across a 24/7 rotating roster
  • Exceptional planning, organisation, and time management skills
  • Excellent verbal and written communication skills
What We Offer:
  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • Rosters confirmed in advance and available direct to your mobile
  • Free transport on Light Rail from Central to The Star
  • $10/day parking available on property
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • Generous Paid Leave for primary and secondary carers
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities
  • An organisation that values diversity, teamwork, and being your best self


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