Banking Consultant, Hobart TAS

1 week ago

Hobart, Tasmania, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We're seeking a skilled Banking Consultant to join our team in Hobart. As a key member of our branch network, you'll provide exceptional customer experiences by meeting each customer's end-to-end banking needs.

You'll be part of a collaborative team, acting as a role model and peer coach to deliver the best possible customer experience. Your role will involve:

  1. Providing customers with a seamless branch experience by meeting their end-to-end banking needs.
  2. Being part of a collaborative team and acting as a role model and peer coach.
  3. Contributing to a significant uplift in customer engagement and advocacy.
  4. Actively participating in and supporting bank programs and initiatives.
  5. Taking responsibility to 'know your customer' from a risk perspective.
  6. Ensuring compliance with ANZ and branch policies and procedures.
What You'll Bring

To succeed in this role, you'll ideally bring:

  1. Exceptional customer focus, with retail experience an advantage.
  2. Experience in being a user and promoter of technology, with working knowledge of digital channels an advantage.
  3. Ability to multi-task and adapt to change and ambiguity.
  4. Willingness to work in a collaborative team environment.
  5. Sound understanding of compliance.
  6. Excellent communication and interpersonal skills.
About Us

At ANZ, we're shaping a world where people and communities thrive. We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ and more. To find out more about working at ANZ, visit our website.

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