Travel Expert | Airfare Specialist

1 month ago


Sydney, New South Wales, Australia Travel Trade Recruitment Full time
Role Overview

We are seeking a highly skilled Travel Expert to join our team as an Airfare Specialist in Sydney. The successful candidate will be responsible for managing ticketing and reservations for travel agents and clients, providing exceptional customer service and support.

Job Description

In this role, you will be the key to delivering seamless and efficient travel experiences. Your primary responsibilities will include:

  • Processing airfares and issuing tickets with speed and accuracy.
  • Utilizing Global Distribution Systems (GDS) to manage ticketing requests and resolve any fare, pricing, or routing issues.
  • Maintaining knowledge of the latest travel industry trends, fare structures, and product offerings.

You will be working closely with a friendly and driven team that is dedicated to delivering exceptional customer support and creating unforgettable journeys for our clients.

Requirements

To thrive in this role, you will need:

  • Ticketing expertise: Demonstrated experience with airline ticketing, pricing, and reservations, ideally within a wholesale or retail travel environment.
  • GDS proficiency: Solid experience working with Sabre, Amadeus & Galileo, including fare pricing, ticketing, and managing complex itineraries.
  • Customer service skills: A knack for communicating effectively with travel agents, providing a personalized experience, and handling inquiries with a positive, solution-oriented approach.
About You

We are looking for a talented individual who is passionate about travel and has a proven track record of delivering top-notch customer service. If you have a love for delivering seamless travel experiences and possess excellent communication skills, we would love to hear from you.

What We Offer

Enjoy Monday to Friday hours (No Weekends) and a competitive salary package of $65k - $70k + Super. This is a fantastic opportunity to join a dynamic team where your expertise in reservations and ticketing will be valued and appreciated.


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